The customer’s automatic garage door was having trouble opening and closing evenly, and he discovered one of his extension springs was frayed and tangled.
The garage door was still operable, so opening and locking it in place made replacing the extension springs easier than it otherwise could have been. After easing the remaining tension out of both springs and unscrewing the caps, both of them were replaced.
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* $29 service call - deducted from the service
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